Solofix Carpentry ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website solofixcarpentry.com.au ("the Website") and interact with our business. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Website or providing us with your personal information, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.
We may collect the following types of personal information when you interact with our Website or business:
Your full name, email address, phone number, property or project address, details about your renovation or carpentry project, and any other information you choose to provide via our contact form, email, phone or in person.
We also collect certain information automatically when you visit our Website, including your IP address, browser type and version, device type, operating system, pages visited and time spent on the Website, referring website or source, and general geographic location at the city or region level. This information is collected through cookies and Google Analytics and is not used to personally identify you.
We use the personal information we collect to respond to your enquiries and contact form submissions, provide quotes, consultations and project-related communications, manage and deliver our carpentry and renovation services, communicate with you about your project including scheduling and updates, improve our Website, services and user experience, and comply with legal obligations.We will not use your personal information for any purpose other than those outlined above without your consent.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your information is stored securely using industry-standard measures including secure hosting through our website platform provider Webflow, SSL encryption on all pages of our Website, and limited access to personal information within our business.We retain your personal information only for as long as it is needed to fulfil the purposes outlined in this policy, or as required by law.
We do not sell, rent or trade your personal information to third parties.We may share your personal information with subcontractors and trades involved in your project where relevant to project coordination, our website hosting provider Webflow, analytics providers such as Google Analytics, email and communication platforms used to respond to your enquiries, professional advisors such as accountants or legal counsel, and government authorities where required by law.
All third parties with whom we share information are required to handle your data in accordance with applicable privacy laws.
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:Solofix Carpentry
Email: solofixcarpentry@gmail.com
Phone: 0430 322 448
Area: Sutherland Shire, Sydney
Website: solofixcarpentry.com.au
